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  Field Service Manager - Latin America
 
  Company Type: Consumer Appliances
  Location: South Florida
  Compensation: Competitive - Excellent Benefits
  Languages: Fully bilingual English/Spanish
  Job Code: mk/1145
  Date Posted: Completed
  Description:
 
  • Our Client, a premier producer of consumer appliances is a world-wide organization with Latin American headquarters in South Florida, where marketing, distribution and field service support is provided to dealers and distributors throughout the region.
  • As Field Service Manager you will be accountable for assuring the highest level of customer service through timely, efficient and cost-effective service programs in support of dealer provided after sales service.
  • This individual will provide training, support and direction to Dealer Field Service technicians to assure the availability of a talented, dedicated, and qualified after sales field service staff.
  • The chosen individual must be a quick learner who can not only master the ever-changing product lines and services, but coach the technicians on the new product offerings.
  • The ideal candidate must have related field experience and a thorough knowledge of consumer appliance products and the delivery of quality after sales service.
  • You will be directly involved with distributors regarding service plan options, service contracts and product installations.
  Requirements:
 
  • The candidate must posses at least a Bachelor of Science degree, preferably in mechanical engineering or similar technical field.
  • 5-7 of years of management experience with a minimum of 3 years field service supervision.
  • Customer service oriented with excellent organizational skills.
  • The ideal candidate must have related field experience and a thorough knowledge of consumer appliance products and the delivery of after sales field service programs.
  • Must be proficient in both English and Spanish and be able to work with minimal supervision.
  • Extensive travel required.


  Cover Letter: Please include cover letter with salary requirements when responding.

  Work Authorization: Must have legal residency.
  For consideration include resume as a Microsoft Word attachment or as text and submit to Margaret Kurtzman and reference the job title and reference number.
 
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Last modified November 8th, 2000