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  Benefits Operations
 
  Company Type: Business Services
  Location: Miami, FL
  Compensation: Competitive salary & excellent benefits
  Languages: Fluent English
  Job Code: mk/1220
  Date Posted: Completed
  Description:
 
  • Manages the daily functions of the Florida Benefits organization, which includes a team of 20 associates, supporting a base of 1000 clients.
  • Ensures efficient and effective delivery of service to the client base and attainment of World Class Service.
  • Implements policies, procedures and standards for the support of ClientÂ’s Benefits products.
  • Proactively manages associates, functions and processes to continually improve service and performance.
  • Effectively manages all Open-Enrollment activities for the Florida Region ensuring client satisfaction with the process.
  • Provides continual communication and coordination of functional activities as it pertains to other departments to ensure effective client support.
  • Determines training requirements and coordinates training for regional associates including external departments on all products and program changes and provides technical support for resolution of client issues.
  • Prepares department reports/metrics and participates in the decision making within the operations organization as required.
  Requirements:
  An undergraduate degree required.

  Cover Letter: Please include cover letter with salary requirements when responding.

  Work Authorization: Must have legal residency.
  For consideration include resume as a Microsoft Word attachment or as text and submit to Margaret Kurtzman and reference the job title and reference number.
 
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Last modified November 8th, 2000